Contact us

For any questions, our consultants are at your disposal to assist you.

If you need immediate assistance, please call us at the phone number listed, specifying your region and preferred language.

Support in ENGLISH: +39 3277222545

Assistance in FRENCH: +39 3277222545

Assistance in ITALIAN: +39 3277222545

OPENING HOURS:
Monday to Friday, 9:00 am to 6:00 pm.

If you prefer to write to us, please fill out the contact form below. We aim to respond to every email within 24 hours, Monday through Friday, excluding holidays.

Contattaci

Free shipping worldwide

We ship worldwide with DHL Express, for the fastest and most reliable service. Free shipping on orders over 150 euros in Europe and 200 dollars in the rest of the world.

14 Days for Returns and Exchanges

Don't like it? No problem! You can always return or exchange your model. We offer a 14-day return or exchange policy from the date of your order if you are not satisfied with your order for any reason.

Active customer support to help you FROM MONDAY TO FRIDAY 10:00 - 16:00

Questions? Write us directly via chat or send us an email to info@madbagstore.com

Buy Now, Pay Later With Klarna

Klarna offers you more flexibility when paying for your order, because you can easily pay in three interest-free monthly installments.