Pre-order

What is a pre-order and how can I place it?

We are pleased to allow our online customers to pre-order our new collections by placing a pre-order on madbagstore.com. You can place a pre-order if the items listed are not immediately available for shipping.

Items offered for pre-order will be clearly marked as such and will show an estimated shipping date for reference on the product pages.Please note that these dates are not guaranteed and that the actual shipping date may vary for each pre-order item.

When you place a pre-order, the item(s) you purchased are reserved and will be shipped as soon as they are available. The total amount of all pre-order items purchased will be charged at the time the order is placed.

Free shipping worldwide

We ship worldwide with DHL Express, for the fastest and most reliable service. Free shipping on orders over 150 euros in Europe and 200 dollars in the rest of the world.

14 Days for Returns and Exchanges

Don't like it? No problem! You can always return or exchange your model. We offer a 14-day return or exchange policy from the date of your order if you are not satisfied with your order for any reason.

Active customer support to help you FROM MONDAY TO FRIDAY 10:00 - 16:00

Questions? Write us directly via chat or send us an email to info@madbagstore.com

Buy Now, Pay Later With Klarna

Klarna offers you more flexibility when paying for your order, because you can easily pay in three interest-free monthly installments.